Transfer Operator Information

Suncorp offers international money transfers from Australia to bank accounts across the Pacific region.

How to send money through Suncorp

Electronically transfer funds overseas to an account at another financial institution. To do this, visit your local Suncorp branch or use the Global Payments system via Suncorp Internet Banking Telegraphic Transfer Process You visit your local Suncorp branch during branch hours; or log on to Suncorp Internet Banking and process your Telegraphic Transfer via Global Payments for amounts under AUD $50,000 equivalent.The maximum amount that can be processed via Global Payments is AUD $50,000 equivalent. A Security Token will be required for all online Telegraphic Transfers processed by the Global Payments system; or If you do not have Internet Banking access and you can not visit a Suncorp branch you will need to have your Power of Attorney (POA) / Third Party to Operate (TPO) perform the transaction on your behalf. Ensure all the required payment instructions are provided to your POA/TPO. If you require further instructions please call the Suncorp Call Centre on 13 11 55 or if you are overseas on +617 3362 1712. The following payment instructions need to be included in your Telegraphic Transfer request

• The amount you wish to transfer
• The currency to be sent
• Recipient account name
• Recipient account number (IBANs are required for all transfers to Europe and the United Kingdom)
• Recipient address details (including phone number)
• Recipient bank name and address
• Recipient bank SWIFT code
• Intermediary bank and their SWIFT code if required
• Reason for payment

Speed of transfer Transfers generally take 2-5 business days if there are no delays from recipient banks.

Contact Information

Website www.suncorp.com.au Phone Number General Enquiries 13 11 75 (24 hours) Head office Level 18, Suncorp Centre 36 Wickham Terrace BRISBANE, QLD, AUSTRALIA, 4000 (07) 3362 1222